Communications

Configure communication channels for alerts and notifications.

Supported Channels

SupaGuard supports the following communication channels:

Setting Up Channels

Email

Email is enabled by default for your account email.

To add additional recipients:

1. Go to Settings → Communications
2. Click Add Email
3. Enter the email address
4. Verify the email (optional but recommended)

Slack Integration

1. Go to Settings → Communications
2. Click Add Slack
3. Choose Incoming Webhook or OAuth App
4. Follow the Slack authorization flow
5. Select the channel for notifications

Webhook Setup

# Your Slack webhook URL will look like:
https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXXXXXXXXXXXX

Webhooks

Send notifications to any custom endpoint:

1. Go to Settings → Communications
2. Click Add Webhook
3. Enter the URL and authentication details
4. Configure the payload format

Webhook Payload

{
  "event": "check.failed",
  "check": {
    "id": "abc123",
    "name": "Homepage Load Test",
    "url": "https://example.com"
  },
  "result": {
    "status": "failed",
    "duration": 5234,
    "error": "Timeout waiting for element"
  },
  "timestamp": "2024-01-15T10:30:00Z"
}

Testing Channels

Always test your channels before relying on them:

1. Go to the channel settings
2. Click Send Test
3. Verify you received the notification

Best Practices

• Separate channels by severity - Critical alerts to PagerDuty, warnings to Slack
• Use channel-specific formatting - Take advantage of Slack blocks, Discord embeds
• Monitor channel health - Check that webhooks aren't failing silently