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Billing

How Credits Work

Learn how SupaGuard credits work, including base credits, extra credits, and grace period protection.

Credits are the currency of SupaGuard's usage-based billing. This guide explains how credits work and how they're consumed.

What is a Credit?

1 Credit = 1 Browser Run

A browser run is approximately 30 seconds of test execution time. When your Playwright script runs in our cloud browser infrastructure, it consumes credits based on execution time.

For example:

  • A 15-second test = 1 credit (minimum)
  • A 30-second test = 1 credit
  • A 60-second test = 2 credits
  • A 65-second test = 3 credits

Types of Credits

Base Credits

Base credits are included with your monthly or annual subscription.

  • Reset each billing cycle — Unused base credits don't carry over
  • Allocated by plan — Hacker gets 1,000; Startup gets 20,000; Scale gets 100,000
  • Consumed first — Always used before extra credits

Extra Credits (Top-Ups)

Extra credits are purchased separately and provide flexibility for usage spikes.

  • Never expire — Carry over month to month indefinitely
  • Purchased as needed — Buy more anytime from Billing Settings
  • Consumed second — Only used after base credits are exhausted

Credit Consumption Order

When a test runs, credits are consumed in this order:

  1. Base Credits — Your monthly allocation is used first
  2. Extra Credits — Top-up credits are used when base is exhausted

This ensures you get maximum value from your subscription while maintaining continuous monitoring.

Checking Your Credit Balance

View your current credit usage anytime:

  1. Open the Sidebar in your dashboard
  2. Look at the Credit Usage indicator at the bottom
  3. For detailed breakdown, visit Billing Settings

Running Low on Credits?

When your credits are running low, you have several options:

  1. Buy Top-Up Credits — Quick way to add more runs without changing plans
  2. Upgrade Your Plan — Get more base credits with a higher tier
  3. Wait for Reset — Base credits reset at the start of each billing cycle

You'll receive email notifications at 90% usage..

Frequently Asked Questions

Do unused credits roll over?

Base credits do not roll over—they reset each billing cycle. Extra credits (top-ups) never expire and always carry over.

What happens if I run out of credits?

We would still run your tests with few more grace credits, but you would have to buy extra top-up credits to continue monitoring.

How are credits charged for failed tests?

All test executions consume credits, including failures. This is because server resources are used regardless of the test outcome.

Can I see my credit history?

Yes, you can view your credit transaction history in Billing Settings under the Usage section.

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