Question 1

How does the pricing work?

Accepted Answer

Our pricing is simple and usage-based. Each tier includes a set number of Synthetic Browser Runs per month. All plans include unlimited team seats and access to all global locations.

Question 2

What is a Browser Check?

Accepted Answer

A Browser Check is a synthetic monitoring test that runs a real browser (Chromium) to simulate user journeys on your website. Each time the test executes, it counts as one run. You can use AI to generate tests or write your own Playwright scripts.

Question 3

What is a run?

Accepted Answer

A run is defined as 30 seconds of execution time. For example, a test that runs for 30 seconds is one run, while 31 seconds counts as another run. This simple, time-based definition helps you plan and scale your monitoring effectively.

Question 4

Are traces included in my plan?

Accepted Answer

Yes! All plans include full trace data for every browser check. Traces capture screenshots, network requests, console logs, and timing data to help you debug issues quickly.

Question 5

Are recordings included in my plan?

Accepted Answer

Yes! Video recordings of every browser session are included in all plans at no extra cost. Watch exactly what happened during a failed test to identify issues instantly.

Question 6

What is AI Enabled?

Accepted Answer

AI Enabled plans include access to our AI Test Creator, which generates Playwright test scripts from natural language descriptions. Just describe what you want to test, and AI writes the code for you.

Question 7

What happens if I exceed my limits?

Accepted Answer

We use soft limits - we won't stop your monitoring if you spike. Overages are billed at $3 per 1,000 additional runs, so you only pay for what you use beyond your plan.

Question 8

What's included in the free Hacker plan?

Accepted Answer

The Hacker plan includes 1,000 Synthetic Browser Runs per month. It's perfect for indie hackers and side projects. You also get unlimited team seats and access to all global locations.

Question 9

Is there really no per-seat pricing?

Accepted Answer

Correct! All plans include unlimited team seats. Invite your whole engineering org without worrying about per-seat taxes.

Question 10

Can I switch plans anytime?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to the new tier's limits. When downgrading, the change takes effect at the start of your next billing cycle.

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Frequently asked questions