Privacy Policy
Last updated: December 16, 2024
1. Introduction
Welcome to SupaGuard (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our synthetic monitoring service.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products, or otherwise contact us. This includes:
- Name and email address
- Billing information and payment details
- Account credentials
- Company name and role (optional)
Automatically Collected Information
When you access our service, we automatically collect certain information, including:
- Device and browser information
- IP address and location data
- Usage patterns and interaction data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services
- To process transactions and send related information
- To send administrative information, updates, and security alerts
- To respond to your comments, questions, and support requests
- To analyze usage patterns and improve our services
- To detect, prevent, and address technical issues
4. Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf
- Business Transfers: In connection with any merger, sale, or acquisition of company assets
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: We may share your information for any other purpose with your consent
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access your personal information
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to data portability
- The right to opt-out of marketing communications
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: